Shipping policy

Order Processing

At Arabia O, we strive to process all orders as quickly as possible. Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Delivery times vary depending on your location. Most orders are delivered within 3–7 business days. Please note that delivery times are estimates and may be affected by weather, holidays, or courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase. We may also offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with tracking information, where available, so you can monitor the status of your shipment.

Delivery Information

Please ensure that your shipping address and contact details are accurate when placing your order. Arabia O is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delayed or Lost Shipments

While we work with reliable courier partners, occasional delays may occur due to circumstances beyond our control. If your order is significantly delayed or appears to be lost, please contact our customer support team for assistance.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product. We will review the issue and arrange a suitable resolution.